Privacy Policy

1. Who we are

ELVARIS SOFTWARE LTD is the controller of personal data processed in connection with this website and its enquiry, proposal and delivery processes. Our registered activities are 62012 — business and domestic software development, and 62020 — information technology consultancy activities.

2. Data we collect

We may collect: contact data (name, organisation, email, telephone, country) submitted through the enquiry form; enquiry and project data (situation, objectives, intended users, existing systems, integrations, documentation, budget and timing information) submitted voluntarily as part of an enquiry; correspondence exchanged by email or telephone during a project; and technical website information such as pages visited and browser type, collected only to the extent necessary to operate the website reliably.

3. Purposes of processing

We use personal data to: respond to enquiries submitted through this website; prepare written proposals; deliver, manage and communicate about accepted projects; issue invoices and maintain financial records; comply with legal and tax obligations; and detect, prevent or investigate fraud, abuse or security incidents affecting this website or our services.

4. Legal basis

We process enquiry and project data on the basis of taking steps at your request prior to entering into a contract, and subsequently to perform that contract. We process invoicing and record-keeping data to comply with our legal obligations. Where none of these apply, we rely on our legitimate interest in operating and securing this website and responding to enquiries.

5. Service providers

We use third-party service providers to help operate this website and our correspondence, which may include: Netlify, for hosting this website and processing enquiry-form submissions where the form is handled via Netlify Forms; and email providers, for sending and receiving correspondence relating to enquiries and projects. These providers process data on our behalf and are not authorised to use it for their own purposes.

6. Retention

We retain enquiry data for as long as reasonably necessary to respond to the enquiry and for a limited period afterwards in case of follow-up contact. We retain project and invoicing records for the period required by applicable tax and accounting law, typically at least six years from the end of the relevant financial year.

7. Data security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse, proportionate to the nature of the data involved. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International transfers

Where a service provider we use processes data outside the United Kingdom, we take reasonable steps to ensure an appropriate safeguard is in place, such as reliance on a provider's published data protection commitments and applicable transfer mechanisms.

9. Your rights

Subject to applicable data protection law, you may have the right to: request access to personal data we hold about you; request correction of inaccurate data; request deletion of data where it is no longer needed for the purposes it was collected; request restriction of processing in certain circumstances; and object to processing based on legitimate interest. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the UK Information Commissioner's Office if you believe your data has been mishandled.

10. Cookies and local storage

This website uses essential cookies and browser localStorage to support navigation, remember your cookie preference, and protect the enquiry form against automated submissions. No optional analytics cookies are implemented. Further detail is set out in the Cookie Policy.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The effective date at the top of this page shows when it was last updated.

12. Contact

Questions about this Privacy Policy or requests relating to your personal data can be sent to support@elvarissoftware.tech or by telephone on +44 7737 137168. Postal enquiries can be sent to ELVARIS SOFTWARE LTD, 66 Paul Street, London, England, EC2A 4NA, United Kingdom.